What happened

SDS installed a rainwater harvesting upgrade at St Joseph’s Catholic Primary School in Exmouth in April 2026, bringing an idle system back into service, the company said in its 23 September announcement.

The company said the project reduced the school’s operating costs as well as its demand for mains water. Its announcement did not give a contract value, a monetary saving or a payback period for the work.

Dr Neil Sewell, director of new technology services at SDS, said keeping the toilets available was a priority for the school following its previous experience of system failures. He said the design was intended to give the school confidence in the supply while providing performance data.

SDS identified its SYMBiotIC technology as the monitoring platform used in the upgrade. Sewell said making the benefits of rainwater harvesting visible was part of the brief, rather than reducing consumption alone.

According to SDS, the installation also provides material for teaching about the water cycle, conservation and responsible resource use. Sewell said the school could use the system’s data to connect water reuse with classroom learning.

The background

A South West Water grant supported the installation of the school’s original system in 2018, according to SDS. That installation used 2 pressurised pumps to distribute collected rainwater to toilets across the school.

SDS said the school’s multi-academy trust worked with the local education authority to examine upgrade options before appointing the company. They sought a less costly route than replacing the complete installation.

The condition of the buried storage asset supported that approach: SDS described the existing tank as being in excellent condition. The company’s appointment was to modernise the infrastructure around it.

Sewell presented the retrofit as an example of recovering value from infrastructure that had fallen into disrepair. He said targeted upgrades could provide a modern system at a relatively low cost, although the announcement did not quantify the difference between refurbishment and replacement at St Joseph’s.

What people are saying

SDS said the upgrade’s intelligent monitoring was intended to improve the rainwater reuse system’s resilience during extreme weather. Its announcement did not provide results from testing under those conditions.

Sewell was the only person quoted in the company’s announcement; it included no direct comment from the school, its multi-academy trust or the local education authority.